1) Pack one laptop AC converter and one power cord in box.

2) Mail to Geakz.

My package came in a timely manner.  I found a decent price including shipping from www.megaemarket.com.  In a few days it arrived. I opened up the USPS box and unwrapped the AC brick.  I untwisted the wire around the power cord and stretched out the kinks.  It only took a quick glance to realize that my secondary power unit would return to the box from whence it came.

This, my friends, is a classic case of fitting a round peg in a square hole.

I’ve sent off an email to the folks at S.A. Technology asking them how they would like to proceed.  If they have exemplary customer service, they would send me the appropriate power chord – no questions asked (and not even request that I bother to return the incorrect chord).  Of course customer service isn’t always how a company rectifies a situation – it’s getting it right the first time.

We shall see.  I’ll be back to report the outcome.

** Update 11/18/09 **

Although I had to send a second email to shake the tree again, I just received the following reply:

Geakz,

Sorry for any inconvenience, I will send two prong out tomorrow.

Danny

That’s good news.  I don’t have to monkey around with returning anything.  Short and sweet reply.  Thanks to Danny at www.megaemarket.com